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Effective Date: 05/28/2023
Heading 101 LLC
Phoenix, AZ
This Privacy Policy (the "Policy") describes how Heading 101 LLC ("Company," "we," or "us") collects, uses, and protects the personal information provided by users ("you" or "users") of our flight training service website (the "Website"). We are committed to safeguarding your privacy and ensuring the security of the information you provide to us. By using our Website, you consent to the collection and use of your personal information as described in this Policy.
Information We Collect:
a. Personal Information: We may collect personal information, such as your name, email address, phone number, birth date, identification information, address or any other information required to be collected at the time of providing service required by 49 CFR §1552.3(h) and applicable parts of 14 CFR Parts 61 and 91. We may also collect flight training preferences when you voluntarily provide it to us through forms or other means.
b. Usage Data: We may collect non-personal information about your interactions with the Website, such as your IP address, browser type, operating system, and pages visited. This data is collected using cookies and similar technologies.
c. Payment Information: If you make payments for our services through the Website, we may collect and process payment information, such as credit card details. However, we do not store or retain payment information on our servers. All payment transactions are processed securely by third-party payment processors.
Use of Personal Information:
a. We may use the personal information you provide to us to:
i. Provide the flight training services you request and communicate with you regarding your training program.
ii. Respond to your inquiries, questions, or requests for information.
iii. Improve our services, enhance the user experience, and customize the content and layout of the Website.
iv. Send you promotional materials, updates, and other relevant information about our services, subject to your preferences and applicable laws.
Collection and Storage of Personal Information:
The Company acknowledges and agrees to comply with the requirements set forth in federal laws 14 CFR and 49 CFR pertaining to the collection and storage of personal information for flight training purposes. The following provisions shall apply:
a. Purpose of Collection: The Company shall collect and store personal information of the Student solely for the purpose of fulfilling the requirements of flight training, including but not limited to maintaining accurate records, facilitating necessary certifications, and ensuring compliance with applicable regulations.
b. Consent: By signing this Agreement, the Student provides explicit consent for the Company to collect, use, and store their personal information as required by federal laws 14 CFR and 49 CFR for flight training purposes.
c. Confidentiality and Security: The Company shall maintain the confidentiality and security of the Student's personal information in accordance with applicable privacy laws and industry standards. Reasonable measures will be taken to prevent unauthorized access, use, or disclosure of such information.
d. Data Retention: The Company shall retain the Student's personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. After the retention period, the Company will securely dispose of or anonymize the personal information in a manner that protects the Student's privacy.
e. Third-Party Disclosure: The Company shall not disclose the Student's personal information to third parties, except as required by law or with the Student's prior written consent.
f. Student's Rights: The Student has the right to request access to their personal information, as well as to request corrections, updates, or deletion of their personal information held by the Company, in accordance with applicable laws and regulations.
g. Compliance with Laws: The Company shall comply with all applicable federal, state, and local laws and regulations governing the collection, use, storage, and protection of personal information.
Information Sharing:
a. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
b. We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as flight instructors, training material providers, or customer support services. These service providers are contractually obligated to keep your information confidential and use it solely for the purposes of providing the requested services.
c. We may disclose personal information if required by law, court order, or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security:
a. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Retention of Personal Information:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
Your Privacy Choices:
You have the right to:
a. Update, correct, or delete your personal information by contacting us using the information provided below.
b. Opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.
c. Disable cookies through your browser settings. However, please note that certain features of the Website may not function properly without cookies.
Children's Privacy:
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take reasonable steps to delete such information from our records.
Changes to this Privacy Policy:
We reserve the right to modify or update this Policy at any time. Any changes will be effective upon posting the revised Policy on the Website. We encourage you to review this Policy periodically.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Heading 101 LLC
Phoenix, AZ.
720-724-7505
By using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.